Ok, Houston we have a problem!

We host all my client websites with Hostgator, who are in the Top 10 web hosting companies in the world and have a 99.9% uptime guarantee.

On top of that all of my client’s websites are tested each and every minute of every day to ensure they are accessible by their customers. This is performed by Pingdom, which is an industry leading monitoring service which checks that your website from 50 global locations each and every minute. Should an outage occur then we’re notified instantly so we can get fixing the issue.

Unfortunately problems do still occasionally occur due to the complexity of websites and global infrastructure required to host them. When they do I will do my best to get it fixed as soon as possible and I will keep you informed throughout.

We`re proud of the infrastructure which we use and invest in each month but we’re also completely transparent of it’s performance so if you want to see the historical availability and performance of your website then simply check out https://status.tmbdesign.co.uk at any time.

So if you have a problem with your site then get in touch with me ASAP – the sooner we know about it the sooner we can fix it!

However we should already know about it before you do 🙂